Position Summary

We are seeking a part-time IT Assistant. This position provides comprehensive technical support for the church with regard to wired and wireless networking, computers, mobile devices, phones and service-production-related gear.  The IT Assistant will work directly with the Crossroads IT Director and interface primarily with church staff, but may also work with members of the church or vendors/tech support for other companies. The successful candidate will have a strong sense of ownership and bias for action, be customer-service oriented, have the ability to meet tight deadlines and will have a high level of integrity and a strong desire to grow and learn.

Minimum Requirements

  • High school diploma or G.E.D. equivalent required
  • Crossroads attendance and participation for a minimum of one year (preferred)
  • Expert-level computer skills and preferred experience with systems such as: Windows and Mac OS, Android and iOS mobile OSs, Microsoft Office and G-Suite
  • Entry-level to intermediate networking skills (both wired and wireless)
  • Hands-on troubleshooting experience
  • Proficient ability to communicate in English in oral and written format
  • Must be able to provide excellent customer service both to staff and our congregation
  • Must be teachable and possess the ability to learn a variety of new software systems necessary for accomplishing one-time and ongoing tasks
  • Must be able to lift a minimum of 40 to 50 pounds regularly and be able to have complete mobility in all grounds activities including climbing a ladder
  • Must be a reliable worker who is able to perform routine tasks without supervision, while also working as part of a team

FLSA & Employment Status

Salary Non-Exempt, Part-Time at 20 hours per week